Privacy Policy

1. Introduction
   Evovending (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit and make purchases on our website evovending.in.
2. Information We Collect
   We may collect the following types of personal data:

• Contact Information: name, email address, phone number, billing/shipping address.
• Payment Information: credit/debit card details, payment gateway transaction data (note: payment processing is done via third-party gateway; we do not store full card data).
• Usage Data: IP address, browser type, pages visited, time on site, referring/exit pages, and other analytics data.
• Order Information: products purchased, order amount, delivery details.
• Optional Data: if you sign up for newsletters, we may collect your preferences, feedback, etc.

3. How We Use Your Information
   We use your personal data for the following purposes:

• Order Fulfillment: to process and deliver your orders, communicate with you about your orders, and handle returns or refunds.
• Payment Processing: to facilitate payments via the gateway.
• Improvement & Analytics: to analyze site usage, improve our Service, and understand what products you like.
• Marketing: to send promotional emails or offers (only if you subscribe).
• Legal & Safety: to comply with legal obligations, prevent fraud, and protect our rights.

4. Sharing Your Information
   We may share your personal data in the following scenarios:

• Service Providers: with third parties who help us run the business — e.g., payment gateways, delivery partners, hosting providers, analytics services.
• Legal Requirements: if required by law, we may disclose data to governmental authorities or law enforcement.
• Business Transfers: in case of a merger, acquisition, or sale of assets, your data may be transferred to the new owner (with appropriate protections).

5. Data Security

We take “reasonable security practices and procedures” to protect your personal data, in line with Indian IT-Act obligations.
We use secure servers (HTTPS), firewalls, access control, and other safeguards to protect data.

6. Your Rights

Under applicable laws (including the Digital Personal Data Protection Act, 2023, where applicable) you may have the following rights:

• Access your personal data.
• Correct or update your data.
• Delete your data or withdraw consent (where applicable).
• Object to or restrict certain processing.
• Lodge a complaint or grievance regarding data processing.

If you want to exercise any of these rights, please contact us at:
Grievance Officer: [Name]
Email: [your email address]
Address: [Company address]

7. Cookies & Tracking
   We use cookies and similar tracking technologies to:

• Enable basic site functionality (e.g., remembering your shopping cart).
• Provide analytics (to understand how our site is used).
• (Optional) Serve marketing or personalized content (only if you consent, if applicable).

You can manage or disable cookies via your browser settings, but note that disabling some cookies may affect site functionality.

8. Data Retention
   We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
9. International Data Transfers
   If we transfer your data outside India (for example, to our analytics provider), we will ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
    We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. We encourage you to review this page periodically.
11. Contact Us
    If you have any questions or concerns about your privacy or this Policy, please reach out to us:
    Email: admin@evovending.in
    Address: 236, 2^nd cross, 12^th Main, 4^th Block, Koramangala Bengaluru-560034, Karnataka, India